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Indian Association for the Blind

Career and Skill Training

BPO training

« Back to Career and Skill Training Female BPO employee working at IAB call center with smiling face

Keeping pace with industry trends has been IAB’s forte. In line with this IAB established Business Process Outsourcing (BPO) training in 2010 so as to make the most of the burgeoning job opportunities in the sector.

Students are given training in various areas - client center communication etiquette, English and Hindi, and special training in industry specific verticals like Retail and Telecom. The state of the art infrastructure used to interface with clients is on par with global BPO industry standards. Every year, around 50 students acquire BPO skills and are gainfully employed through the active on campus employment cell. Students have found placement in Tata DoCoMo, Sun Direct and other well-known organisations.

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